DEGRADEDStreaming3/4 regions OK · checked 2 min ago

Is Prime Video down?

primevideo.com is up from most regions but failed from 1 of 4. Some users may be affected.

Response time
2084 ms (median)
Uptime (24 h)
91.8%
Last down
no outage in 90 days

Report a problemNo problem reports in 24 h

Response time — last 24 checks

Median across 4 regions, one point every 2 minutes. Red markers = round failed.

0ms1223ms2446ms26 Oct 2026 15:26 UTC · 2187 ms26 Oct 2026 15:28 UTC · 1828 ms26 Oct 2026 15:30 UTC · 1770 ms26 Oct 2026 15:32 UTC · 2077 ms26 Oct 2026 15:34 UTC · 2024 ms26 Oct 2026 15:36 UTC · 1989 ms26 Oct 2026 15:36 UTC · 1814 ms26 Oct 2026 15:38 UTC · 2124 ms26 Oct 2026 15:39 UTC · 2002 ms26 Oct 2026 15:41 UTC · 2131 ms26 Oct 2026 15:43 UTC · 1694 ms26 Oct 2026 15:45 UTC · 1702 ms26 Oct 2026 15:47 UTC · 1820 ms26 Oct 2026 15:49 UTC · 2072 ms26 Oct 2026 15:51 UTC · 1845 ms26 Oct 2026 15:53 UTC · 1690 ms26 Oct 2026 15:55 UTC · 2050 ms26 Oct 2026 15:57 UTC · 1813 ms26 Oct 2026 15:59 UTC · 1999 ms26 Oct 2026 16:01 UTC · 2060 ms26 Oct 2026 16:03 UTC · 2155 ms26 Oct 2026 16:05 UTC · 2224 ms26 Oct 2026 16:07 UTC · 1841 ms26 Oct 2026 16:09 UTC · 2084 ms26 Oct 2026 15:2626 Oct 2026 16:09

Last 24 hours

One bar per hour · colour = success rate · height = median response.

Latest check by region

RegionResultResponseDNSTLS expiresServer
Dallas, USHTTP 2003016 ms64 ms2027-02-13 (110 d)Server
Washington DC, USHTTP 50352 ms4 ms—Server
Frankfurt, DEHTTP 2001386 ms5 ms2027-02-13 (110 d)Server
Singapore, SGHTTP 2002084 ms4 ms2027-02-13 (110 d)Server

Resolves to: 52.84.20.4, 52.84.20.14, 52.84.20.68, 52.84.20.69, 18.154.203.39 · TLS issuer: Amazon

Service status history

Time (UTC)Regions OKResponse
26 Oct 2026 16:09 UTC3/42084 ms
26 Oct 2026 16:07 UTC4/41841 ms
26 Oct 2026 16:05 UTC3/42224 ms
26 Oct 2026 16:03 UTC3/42155 ms
26 Oct 2026 16:01 UTC4/42060 ms
26 Oct 2026 15:59 UTC3/41999 ms
26 Oct 2026 15:57 UTC4/41813 ms
26 Oct 2026 15:55 UTC3/42050 ms
26 Oct 2026 15:53 UTC4/41690 ms
26 Oct 2026 15:51 UTC4/41845 ms
26 Oct 2026 15:49 UTC3/42072 ms
26 Oct 2026 15:47 UTC4/41820 ms
Time (UTC)Regions OKResponse
26 Oct 2026 15:45 UTC4/41702 ms
26 Oct 2026 15:43 UTC4/41694 ms
26 Oct 2026 15:41 UTC3/42131 ms
26 Oct 2026 15:39 UTC3/42002 ms
26 Oct 2026 15:38 UTC3/42124 ms
26 Oct 2026 15:36 UTC4/41814 ms
26 Oct 2026 15:36 UTC4/41989 ms
26 Oct 2026 15:34 UTC3/42024 ms
26 Oct 2026 15:32 UTC3/42077 ms
26 Oct 2026 15:30 UTC4/41770 ms
26 Oct 2026 15:28 UTC4/41828 ms
26 Oct 2026 15:26 UTC3/42187 ms

Problems with Prime Video? Report it

No user reports in the last 24 hours. Anonymous, no account needed.

Recent comments

No comments yet. If something is broken for you, say so above — it helps everyone else.

What this result means

primevideo.com answers from some locations but not others, or is unusually slow — typical of a partial outage, CDN trouble or regional blocking. A VPN through another region often helps.

1 · Browser

  • Hard-refresh: Ctrl+F5 (Mac: ⌘+Shift+R).
  • Try a private/incognito window — rules out extensions and stale cookies.
  • Clear cache & cookies for primevideo.com.

2 · DNS

  • Flush DNS: Windows ipconfig /flushdns, macOS sudo dscacheutil -flushcache.
  • Switch to 1.1.1.1 (Cloudflare) or 8.8.8.8 (Google) DNS.
  • Works on mobile data but not Wi-Fi? Your ISP's DNS or filtering is the culprit.

3 · Network

  • Disable VPN/proxy, or turn one on if your region blocks the site.
  • Check firewall, antivirus web-shield and parental controls.
  • Restart your router; ask a friend elsewhere to open this page.

More in Streaming

Outages happening right now

Verdict rule: DOWN when most regions fail, DEGRADED when some fail or the median exceeds 3 s, RESTRICTED when the site answers 401/403/429 to our probes. Checks come from Dallas, Washington DC, Frankfurt and Singapore. Share: https://isitdownorme.com/prime-video