How do you check whether Proton Mail is down?

We request proton.me every two minutes from servers in Dallas, Washington DC, Frankfurt and Singapore and record the HTTP status, response time, DNS and TLS details. An outage is declared when most regions fail for two consecutive rounds.

Proton Mail is up but not working for me — what can I do?

Hard-refresh the page, try another network (mobile data vs Wi-Fi), switch DNS to 1.1.1.1 or 8.8.8.8 and flush your DNS cache, and check whether a VPN, firewall or parental control is blocking the site.

UPEmail4/4 regions OK · checked 1 h ago

Is Proton Mail down?

It's just you — proton.me is up from all 4 regions we tested.

Website: proton.me
Response time: 468 ms (median)
Uptime (24 h): 100%
Last down: no outage in 90 days

Official status page ↗Report a problemNo problem reports in 24 h

Response time — last 24 checks

Median across 4 regions, one point every 2 minutes. Red markers = round failed.

Last 24 hours

One bar per hour · colour = success rate · height = median response.

Latest check by region

Region	Result	Response	DNS	TLS expires	Server
Dallas, US	HTTP 200	1083 ms	310 ms	2026-12-01 (35 d)	—
Washington DC, US	HTTP 200	289 ms	6 ms	2026-12-01 (35 d)	—
Frankfurt, DE	HTTP 200	105 ms	3 ms	2026-12-01 (35 d)	—
Singapore, SG	HTTP 200	646 ms	170 ms	2026-12-01 (35 d)	—

Resolves to: 185.70.42.45 · TLS issuer: Let's Encrypt

Service status history

Time (UTC)	Regions OK	Response
26 Oct 2026 16:10 UTC	4/4	468 ms
26 Oct 2026 16:08 UTC	4/4	561 ms
26 Oct 2026 16:06 UTC	4/4	480 ms
26 Oct 2026 16:04 UTC	4/4	404 ms
26 Oct 2026 16:02 UTC	4/4	426 ms
26 Oct 2026 16:00 UTC	4/4	530 ms
26 Oct 2026 15:58 UTC	4/4	478 ms
26 Oct 2026 15:56 UTC	4/4	416 ms
26 Oct 2026 15:54 UTC	4/4	408 ms
26 Oct 2026 15:52 UTC	4/4	441 ms
26 Oct 2026 15:50 UTC	4/4	576 ms
26 Oct 2026 15:48 UTC	4/4	426 ms

Time (UTC)	Regions OK	Response
26 Oct 2026 15:46 UTC	4/4	400 ms
26 Oct 2026 15:44 UTC	4/4	462 ms
26 Oct 2026 15:42 UTC	4/4	366 ms
26 Oct 2026 15:40 UTC	4/4	412 ms
26 Oct 2026 15:38 UTC	4/4	435 ms
26 Oct 2026 15:36 UTC	4/4	384 ms
26 Oct 2026 15:36 UTC	4/4	378 ms
26 Oct 2026 15:34 UTC	4/4	442 ms
26 Oct 2026 15:32 UTC	4/4	386 ms
26 Oct 2026 15:30 UTC	4/4	538 ms
26 Oct 2026 15:28 UTC	4/4	412 ms
26 Oct 2026 15:26 UTC	4/4	441 ms

Problems with Proton Mail? Report it

No user reports in the last 24 hours. Anonymous, no account needed.

Proton Mail is up but you can't reach it? Try this

1 · Browser

Hard-refresh: Ctrl+F5 (Mac: ⌘+Shift+R).
Try a private/incognito window — rules out extensions and stale cookies.
Clear cache & cookies for proton.me.

2 · DNS

Flush DNS: Windows ipconfig /flushdns, macOS sudo dscacheutil -flushcache.
Switch to 1.1.1.1 (Cloudflare) or 8.8.8.8 (Google) DNS.
Works on mobile data but not Wi-Fi? Your ISP's DNS or filtering is the culprit.

3 · Network

Disable VPN/proxy, or turn one on if your region blocks the site.
Check firewall, antivirus web-shield and parental controls.
Restart your router; ask a friend elsewhere to open this page.

Outages happening right now

Verdict rule: DOWN when most regions fail, DEGRADED when some fail or the median exceeds 3 s, RESTRICTED when the site answers 401/403/429 to our probes. Checks come from Dallas, Washington DC, Frankfurt and Singapore. Share: https://isitdownorme.com/protonmail